THE BALANCE

THE BALANCE program and treatment overview

Fully individual treatment in Private or Semi-Private settings. Mallorca, Spain; Zurich, Switzerland. The program should be considered through its actual clinical structure, residence arrangements and written proposal. The questions below help connect those details with an individual assessment and a realistic plan for life after a stay.

How to read this profile

THE BALANCE is included in this edition for readers comparing private addiction and mental health care. Its program model is described as Fully individual treatment in Private or Semi-Private settings. The location and clinical scope should be considered together: a provider can have assessment, residential and continuation services with different arrangements. The practical question is whether the specific program proposed for the person matches their assessed needs, preferences and available support.

The public-information review located material across 4 provider pages. The most fully documented areas in this sample were assessment, medical pathways, condition clarity, continuity of care, privacy and setting, practical information, accountability. Topics to clarify directly include clinical team, therapies, cost transparency. The score records documentation coverage and does not establish treatment effectiveness, safety or a guaranteed outcome. A topic that was not located may be explained by the provider in material outside this sample.

Before making an admission decision

Request the name of the receiving service, the proposed residence or hospital, and the professionals responsible for assessment and treatment. Ask for an illustrative weekly schedule that distinguishes individual clinical work from group sessions, complementary activities and practical support. Discuss the care available outside scheduled sessions and the arrangements for medical assessment or escalation. Where another hospital or independent clinician is involved, confirm that relationship and its cost rather than assuming it forms part of the residential package.

A financial comparison should use the same time period and accommodation model. The fee panel presents available public information as context; a current written proposal should identify the initial duration, the agreed team, inclusions, exclusions and payment terms. Confirm whether a private residence is reserved for one client or whether only the bedroom is private. Ask separately about companions, external appointments, transport and any extension of the stay. These details affect the practical experience and the full commitment.

Discuss the plan for returning home at the beginning of the conversation. Identify the clinician or coordinator responsible for the transition, the follow-up included in the fee and any services that require a separate arrangement. With consent, involve the professionals who already know the person. Remote or international follow-up depends on professional permissions and availability in the country where care is received. A directory profile is a starting point for that coordinated conversation, and provider details should be confirmed before travel or payment.

Locations and the receiving program

THE BALANCE identifies residential treatment in Mallorca, Spain, and Zurich, Switzerland. London is described as an assessment and continuing-care location. A London contact point should therefore not be presented as proof of a London residential stay. The provider’s proposed location, receiving team and residence should be identified in the individual agreement before travel.

Begin with the exact program

Start with the name and address of the receiving service. A provider can operate several campuses, and a network website can describe a wider range of care than one residence delivers. Ask admissions to identify the program that would receive the person, its age criteria and its clinical purpose. Keep this answer beside every other quote so the comparison remains consistent. A private room in a clinical community, a residence reserved for one client and a hospital bedroom create different daily experiences. None of those descriptions establishes clinical suitability by itself. The treatment plan, staffing and admission criteria should explain the choice of setting.

Understand the clinical team

Ask who would be responsible for assessment, day-to-day treatment and any prescribing. Professional titles should connect to identifiable people and the relevant local registrations. Clarify how often the person would see each discipline and how the team reviews the plan together. A broad promise of multidisciplinary care is more useful when accompanied by a proposed schedule and an explanation of who coordinates it. Separate hospitality and personal support from clinical nursing or medical cover. A personal manager, driver or residential companion can provide valuable practical help while having a different role from a regulated healthcare professional.

Compare an ordinary week

Request an illustrative weekly schedule and ask how it changes after assessment. Distinguish individual psychotherapy, medical reviews, group sessions, exercise, complementary activities and unstructured time. A large advertised number of weekly activities is difficult to interpret without their duration, purpose and professional oversight. Ask whether the timetable is a sample, a minimum commitment or an individualized proposal. If working during treatment is important, discuss the practical and clinical boundaries in advance. The useful question is whether the schedule supports the agreed goals, rather than whether it is simply full.

Make the medical pathway explicit

Before travel, the receiving team should explain the information it needs to decide suitability. Ask where any required medical assessment or stabilization would occur and whether those services are part of the same provider. Clarify overnight arrangements, urgent escalation and the role of an external hospital. A service may responsibly decline an admission or recommend a different level of care. That boundary is useful information. Avoid treating a long list of conditions on a website as proof that a residence can safely manage every presentation or combination of needs.

Read the full financial proposal

Compare the same currency, time period and accommodation model. A daily fee, weekly residential amount and total program price cannot be compared directly without a common basis. Ask which clinical sessions, assessments, medications, external consultations, transport and companion arrangements are included. Confirm the total initial commitment and the rules for extending, postponing or leaving a program early. If insurance is relevant, obtain a separate response from the insurer about the specific provider and proposed admission. Published fees are useful context, but the signed proposal and applicable payment terms define the actual arrangement.

Treat privacy as a practical arrangement

Ask about bedrooms, shared spaces, access to the residence and the way health information is handled. Privacy also involves communication: who receives updates, how family participation is agreed and what information is sent to an insurer or referring clinician. A secluded property does not answer those questions. Clarify whether treatment and activities are individual or shared, even when accommodation is described as private. For a client with public responsibilities, discuss the practical requirements with the provider without assuming that its standard policy covers every security or confidentiality need.

Plan for the return home

Discuss the transition before admission. A useful continuation plan identifies the next clinicians, recommended frequency of contact, practical arrangements and the person coordinating the handoff. Ask which follow-up services are included in the residential fee and which are separately charged. Remote care can depend on the professional and the jurisdiction where the client is located. A program advertising international aftercare should explain what can actually be delivered in the intended home country. With consent, the existing care team can help test whether the proposed transition is realistic.

Use the index as a research starting point

The public-information index summarizes twenty documentation signals across ten criteria. It describes information located in sampled provider pages. It does not measure safety, recovery rates, therapeutic effectiveness or the probability of a successful stay. Missing information can reflect the pages sampled or how a website is organized; it does not establish that a service is absent. Equal scores share a global rank. When reviewing a location or condition, keep the underlying profile in view and follow its sources. The methodological explanation is available on the dedicated scoring page.

Ask for clear answers in writing

A focused shortlist is more useful than a long collection of brochures. Send each provider the same practical questions and ask for a response tied to the specific receiving program. Record the date of the answer because teams, availability, fees and service arrangements can change. If a point remains uncertain, retain it as an open question rather than filling the gap with an assumption. The directory gives a structured starting point for that conversation. The decision about care should connect the person’s assessed needs, preferences and support network with a provider that can explain its actual capabilities.

Keep the person at the center of the choice

A directory can make complex information easier to compare, but a person’s priorities will not fit into one score. Discuss language, age group, cultural preferences, accessibility, family involvement and comfort with individual or group work. Consider the practical distance from trusted clinicians and the people who will support the return home. Explain these preferences during assessment so the provider can say what it can accommodate. Revisit the shortlist if the clinical picture changes. A well-matched plan can involve a different provider or level of care from the one first imagined.

Current program and fee clarification

THE BALANCE distinguishes Executive and Signature programs and Private and Semi-Private settings. All treatment and activities remain individual in both settings. For Mallorca, Executive is EUR 60,000 per client per residential week in Semi-Private and EUR 90,000 in Private; Signature is EUR 90,000 and EUR 120,000 respectively. Zurich uses the same numerical amounts in Swiss francs. Executive includes three months of structured aftercare; Signature includes twelve months, with the additional continuity arrangements described by the provider. The individual proposal defines the scope and total fee.

Official program fees and inclusions · checked 2026-10-23.

Questions for your first conversation

Which clinical question would the initial assessment answer? Who would lead the plan and how would progress be reviewed? Which services take place at the residence and which involve an external provider? What are the limits of the proposed program, and when would another level of care be recommended? Ask the provider to connect its answers to the person’s history and the actual receiving team. Keep a dated record of the response with the written proposal so that later changes can be discussed clearly.

Continue your comparison

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